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"Excellent technical competence and fast follow-up on support calls is a big competitive advantage for Essential."

Anette S. Ericson - SEB

 

"The professional and technical acumen of the Essential staff have been at the highest levels."

Harvey Benedict, VP Sales, Singlecast Technologies
 Technical Services
 Business Services
 Training
 Why Essential?


Support
Essential offers a technical support service that is second to none.  

Our dedicated EAS support personnel are highly experienced and have knowledge that not only covers EAS, but the environment in which it operates.  We support customers across Europe and are targeted on response, quality & resolution.

Support Hours:
8am – 5.30pm GMT  - Monday – Friday
9am - 6.30pm CET   - Monday-Friday

24 hour support is available if required.
 
Consultancy
Our Standard EAS Consultancy Package is designed to get you off to a quick start.  You'll be amazed what we can achieve in a really short space of time.  Plus our emphasis is on empowering your own IT staff with hands-on training, advice, and a well-configured installation.

Upgrade Service & Health Checks
Should you need some extra assistance with an upgrade or new feature configuration, our Upgrade and Health Check service will check your systems are running efficiently, and that all the product features are being used as effectively as possible.

Training Training

Policy Workshops and Best Practice Training Policy Workshops

Please call for service descriptions and pricing.
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