Given that e-mail has become the primary vehicle for business communications, some organisations’ requirements are fully met by the e-mail records management capability that ZANTAZ EAS provides.
Where comprehensive workflow capability and collaboration support is required, with features such as document libraries, document review and approval frameworks, and the bringing together of multiple information sources in relation to a business transaction, a ‘fully blown’ ECM or ERM is demanded.
Organisations that adopt an ECM strategy will find that ZANTAZ EAS adds significant benefits in the area of managing unstructured data management – in particular e-mails - with services that include:
- Enormous storage efficiency by storing a shortcut to an archived item in the ECM, and not another copy.
- The capture of e-mails in real-time - the instant they enter the corporate e-mail system or leave users’ mailboxes. This ensures the authenticity of e-mails entered into the ECM.
- The capture of vital e-mails that have either not been, or have been incorrectly defined within the ECM system.
- The ability to delete/remove duplicate e-mails that still reside within the e-mail system/e-mail archive at the end of the e-mail lifecycle.
For more information about EAS integration with your referred ECM/ERM system contact Essential.
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